Senior Director of Customer Partnerships

Job Summary

A company is looking for a Sr Director Customer Partner.

Key Responsibilities

• Direct a team of analysts and lean-redesign professionals for process standardization and refinement
• Guide the team to generate insights from data regarding performance and maturity
• Build operational rhythms and partner with stakeholders to simplify processes and align procedures

Required Qualifications

• Minimum of 10 years of experience in revenue cycle management, primarily in leadership roles
• Experience with backend operations such as billing, coding, and claims management
• Proven leadership skills with the ability to manage large teams and budgets
• Strong understanding of Revenue Cycle Operations within a hospital setting
• Strategic vision and operational excellence across end-to-end solutions