Pennsylvania Scheduling Specialist

Job Summary

A company is looking for a Scheduling Specialist I to manage patient appointment scheduling and related tasks.

Key Responsibilities

• Complete appointment scheduling, cancellations, and confirmations by aligning patient preferences with physician-specific guidelines
• Collect and maintain accurate patient registration and insurance information to ensure timely payment for services
• Provide one-call resolution for patient inquiries and process multi-channel messages related to appointments and referrals

Required Qualifications, Training, and Education

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of related work experience required
• Knowledge of medical terminology preferred
• Proficient in computer usage, including navigating multiple programs and monitors
• Experience in customer service is advantageous