Senior Manager of Client Success

Job Summary

A company is looking for a Senior Manager of Client Success in Physician Billing.

Key Responsibilities

• Oversee client experience throughout the revenue cycle, ensuring optimal financial outcomes and satisfaction
• Develop and maintain relationships with key stakeholders, serving as the primary point of contact for clients
• Collaborate cross-functionally with internal teams to align solutions with client goals and address concerns proactively

Required Qualifications

• 7+ years of experience in revenue cycle management or client success roles
• Preferred experience in physician billing for specialty groups such as radiology or surgical
• Strong knowledge of revenue cycle management processes, including billing and coding
• Proficiency in EMR systems and advanced computer skills
• Experience in financial reporting and familiarity with healthcare compliance regulations