Client Services Project Specialist

Job Summary

A company is looking for a Project Specialist for a contract position in a fully remote setting.

Key Responsibilities

• Respond to complex inquiries from customers and clients through various communication methods
• Adhere to standard protocols and implement feedback as required by project management
• Create and update scripting and procedures for claims and correspondence teams

Required Qualifications

• JD from an accredited US law school or foreign law degree and LLM
• Flexible and customer service focused
• Strong technical orientation and excellent computer skills
• Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook
• Ability to handle changing or competing priorities to support business needs