Licensed Medical Assistant

Job Summary

A company is looking for a Clinical Call Specialist.

Key Responsibilities

• Provide indirect patient care by answering inbound clinical calls and guiding patients regarding laboratory results and medication refills
• Schedule, reschedule, and cancel appointments while adhering to patient needs and organizational guidelines
• Communicate basic patient information and forward complex inquiries to appropriate personnel for timely responses

Required Qualifications

• One year of call center experience or two years of customer service experience with multiple telephone lines
• Two years of experience in keyboarding and navigating multiple computer applications in a Windows environment
• Graduated from an accredited Medical Assistant program with 2-3 years of clinic experience
• Current CPR/BLS certification
• Bilingual (Spanish) strongly preferred