Client Account Manager

Job Summary

A company is looking for a Client Account Manager to drive revenue retention and growth while ensuring customer satisfaction.

Key Responsibilities

• Build and maintain strong relationships with key stakeholders to ensure customers achieve their desired outcomes
• Develop and execute strategic account plans to maximize revenue through upselling and cross-selling
• Conduct regular business reviews to assess customer satisfaction and identify expansion opportunities

Required Qualifications

• Proven ability to build and maintain long-term relationships with key client stakeholders
• Experience in leading onboarding processes and contributing to playbooks
• Demonstrated experience in driving revenue growth through upselling and renewals
• Ability to analyze customer data and provide data-driven recommendations
• Strong commitment to ensuring customer satisfaction and achieving desired outcomes