SIE & Series 7 Licensed Client Manager

Job Summary

A company is looking for an AVP, Client Experience Manager - Masters.

Key Responsibilities

• Lead a pod of service professionals supporting top financial advisor practices, ensuring a holistic client experience
• Serve as the primary contact for complex cases and escalations, ensuring timely and accurate resolution
• Collaborate with cross-functional teams to identify and implement continuous improvement opportunities

Required Qualifications

• SIE & Series 7 required within 90 days
• Minimum of 3 years' experience in the finance industry with a background in service, operations, or compliance
• Bachelor's degree or 2+ years of college courses with relevant financial services experience
• Experience in customer-facing roles within broker-dealer or custodian environments
• Entrepreneurial mindset supporting continuous improvement and innovation