Client Delivery Manager

Job Summary

A company is looking for a Client Delivery Manager to oversee client implementations and ensure operational success.

Key Responsibilities

• Define and develop implementation plans, including templates, processes, and reporting
• Lead client implementations by managing relationships, project status, and communications
• Identify and drive resolution to implementation risks while ensuring quality and satisfaction

Required Qualifications

• Minimum of 5-7 years of experience in operations, client delivery, or project management
• Healthcare expertise with a strong understanding of health plans and digital health solutions
• Strong operational skills in project management and relationship management
• Bachelor's degree with a strong educational track record
• Experience with data and analytics tools