Client Management Manager

Job Summary

A company is looking for a Manager, Client Management to lead client relationship strategies and drive growth.

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring accurate information and leading SLA reviews
• Oversee client onboarding and deliver training sessions to enhance client understanding of services
• Develop growth strategies and monitor performance against goals using data-driven insights

Required Qualifications

• 3-5 years of managerial experience in the Property & Casualty insurance industry with TPA knowledge
• Strong organizational skills and ability to prioritize effectively
• Proven ability to multi-task in a fast-paced environment
• Demonstrated success in quickly learning and applying technical knowledge
• Strategic mindset with excellent relationship-building capabilities