Client Relationship Manager

Client Relationship Manager
Full-Time | Remote Flexibility

About the Role
We are seeking a proactive and relationship-driven Client Relationship Manager to join our team full-time. In this role, you will serve as a key point of contact for our clients—building trust, driving satisfaction, and helping clients achieve long-term success. You’ll work closely with internal teams to ensure a seamless and personalized client experience at every stage of the journey.

What You’ll Do
• Develop and manage strong, lasting relationships with clients
• Understand client goals and challenges to provide tailored solutions
• Serve as a liaison between clients and internal departments
• Monitor client satisfaction and proactively address any concerns
• Track client interactions, feedback, and progress using CRM systems
• Collaborate on strategy to improve retention, loyalty, and overall experience
• Support onboarding and renewal processes with a focus on clear communication and efficiency

What We Provide
• Comprehensive training and ongoing mentorship
• A flexible remote work environment with a collaborative team culture
• Tools and resources to manage accounts and streamline communication
• Clear growth path into senior client management or strategic roles
• Recognition and incentives for exceptional performance

Compensation
• Salary Range: $80,000 – $120,000 per year (base + performance-based bonuses)
• Employment Type: Full-time
• Incentives: Client satisfaction bonuses, team rewards, and advancement opportunities

What We’re Looking For
• Excellent communication and relationship-building skills
• Strategic thinker with a customer-first mindset
• Strong organizational and time-management abilities
• Experience in client services, account management, or customer success preferred
• Familiarity with CRM platforms and digital communication tools
• Willingness to obtain a Life and Health insurance license (training and support provided if applicable)

If you’re passionate about helping clients thrive and want to be part of a team that values growth and service, we’d love to hear from you.
Apply today to become a Client Relationship Manager and help drive long-term success for our clients.

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