Client Service Leader

Job Summary

A company is looking for a Client Service Leader to oversee client delivery and relationship management for their Global Benefits practice.

Key Responsibilities:

• Manage strategic relationships for a portfolio of multinational clients and ensure high levels of satisfaction and retention
• Provide leadership and mentorship to consultants and support staff while establishing best practices for client delivery
• Collaborate with sales teams to expand services and support business development efforts

Qualifications:

• 10+ years of experience in global employee benefits, consulting, or insurance brokerage
• Proven track record of managing multinational client relationships
• Strong understanding of global benefits structures and compliance programs
• Bachelor's degree required; advanced degree or professional designations preferred
• Ability to thrive in a fast-paced, client-centric environment