Client Success Associate

Job Summary

A company is looking for a Customer Success Associate to support medical practices using their software solutions.

Key Responsibilities

• Assist in onboarding practices and provide ongoing support for the software suite
• Collaborate with clients to understand their needs and configure the product accordingly
• Advocate for client-requested product enhancements during regular meetings with the product team

Required Qualifications

• Experience in customer support or a related field
• Strong understanding of software products and their applications in a medical setting
• Ability to work collaboratively within a team environment
• Willingness to learn and grow within the role
• Remote work capability and self-motivation