Client Success Specialist

Job Summary

A company is looking for a Client Success Specialist to support digital publisher and television network clients.

Key Responsibilities

• Proactively manage client relationships, ensuring account health and customer satisfaction
• Develop expert knowledge of products and deliver customized training to clients
• Analyze data to illustrate value and present insights to clients

Required Qualifications

• Bachelor's degree, preferably in advertising, marketing, or analytics
• 2-4 years of experience in a client-facing role in research, analytics, or audience measurement
• Understanding of digital and legacy media, audience measurement, and online advertising
• Experience using online interfaces, CRM tools, and other SaaS products