Clinical Care Coordinator

Job Summary

A company is looking for a Care Coordinator - Clinical.

Key Responsibilities

• Receive and manage incoming calls from members regarding benefits and care coordination
• Document calls accurately in the designated system and manage an assigned member caseload
• Perform outreach calls to confirm services and support communication within the interdisciplinary care team

Required Qualifications

• Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), or relevant medical training/experience
• High school diploma or GED
• Experience in a fast-paced environment managing multiple priorities
• Prior work experience in a call center, care management, or healthcare environment is preferred
• Associate's degree is preferred