Clinical Operations Specialist

Job Summary

A company is looking for a Clinical Operations Specialist to join their clinical operations team.

Key Responsibilities

• Provide empathetic customer service and support to patients and clients
• Identify and address patient/client needs to enhance their experience
• Build brand advocacy and maintain a positive attitude in all interactions

Required Qualifications

• 3+ years of experience as a contact center representative
• Professional behavior with a patient-centric attitude
• Exceptional organizational skills
• Computer literate
• True team player with a commitment to brand advocacy