Clinical Support Coordinator

Job Summary

A company is looking for a Clinical Support Coordinator for their 2nd shift team in a remote setting.

Key Responsibilities

• Manage requests from client hospitals and physicians to ensure excellence in patient care
• Provide Tier 1 technical support to hospitals and company physicians, facilitating handoffs to Tier 2 IT support
• Communicate effectively with clinical staff and specialists to coordinate consults and ensure timely patient care

Required Qualifications

• High School Diploma, GED, or equivalent certification required
• At least one year of experience in a call center, healthcare, or IT environment
• Proficiency with Microsoft Office programs and communication tools
• Ability to learn new software and systems quickly
• Flexibility and adaptability in a fast-paced remote work setting