Technical Engagement Analyst

Job Summary

A company is looking for a Technical Engagement Analyst to provide technical client support and optimize data integration.

Key Responsibilities

• Act as a technical point of escalation for cross-functional teams
• Support existing client changes, including location and pay code additions
• Perform operational reviews and recommend improvements to client data exchanges

Required Qualifications

• Bachelor's degree with 2+ years of experience in technical account management or client-facing technical support
• Ability to adapt in a product knowledge-heavy environment
• Knowledge of Dell Boomi or willingness to learn
• Experience troubleshooting sFTP, API, and data concerns
• Occasional need to work outside of normal business hours