Application Support Lead

Job Summary

A company is looking for an Application Support Lead.

Key Responsibilities

• Provide day-to-day coordination and leadership for a team of technical analysts
• Act as a primary escalation point for complex application and database issues
• Collaborate with cross-functional teams to ensure smooth implementation and upgrades of applications

Required Qualifications

• Strong experience supporting applications in co-located and cloud environments
• Depth in Microsoft technologies such as IIS and MSSQL
• Prior experience leading or mentoring within technical support teams
• Ability to navigate complex challenges in client-focused environments
• Passion for delivering exceptional support and client satisfaction