Remote Customer Service Specialist

Job Summary

A company is looking for a Work at Home Customer Service Specialist.

Key Responsibilities

• Assist customers by answering inbound calls and resolving inquiries
• Personalize customer experiences and promote additional products
• Manage a high volume of calls while maintaining a positive company image

Required Qualifications

• Over a year of experience in e-commerce call centers or retail environments
• High school diploma or GED, or equivalent combination of training and experience
• Experience with Microsoft Office programs and basic computer troubleshooting
• Ability to maintain performance expectations during high call volumes
• Availability to work weekends and holidays