Implementation Manager

Job Summary

A company is looking for an Implementation Manager who will assist clients in navigating their initial journey with the product.

Key Responsibilities

• Manage customer implementations by engaging with clients to understand their business processes and objectives
• Translate client requirements into actionable plans and lead the product implementation process
• Develop relationships with stakeholders and monitor customer challenges during the implementation phase

Required Qualifications

• 5+ years of experience in an Implementation Manager role for a B2B SaaS company in the HR industry, or 3+ years as a Compensation Analyst
• Tech-savvy with the ability to align product functionality with customer needs
• Exceptional listening skills to understand customer concerns and needs
• Ability to analyze information and provide actionable recommendations
• Proven success in a collaborative, team-oriented environment