Job Summary
A company is looking for a Medical Collections Representative (WI).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support while resolving billing issues
- Participate in continuous improvement initiatives to enhance performance
Required Qualifications
- Experience in customer service with a focus on conflict resolution
- Ability to self-manage and maintain attendance during training
- Must have a private workspace and reliable internet connection
- Experience in medical or bill collection is a plus, but not mandatory
- Residents of specific states (WI, KS, GA, AR, OK, FL, TN, SD) are eligible to apply
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