Job Summary
A company is looking for a Medical Collections Representative (FL).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support while resolving billing issues
- Participate in ongoing training and performance improvement initiatives
Required Qualifications
- Demonstrated experience in customer service and conflict resolution
- Ability to self-manage in a remote work environment
- Private workspace and reliable internet connection required
- Experience in medical or bill collection is a plus but not mandatory
- No absences allowed during training period
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