Job Summary
A company is looking for a Part-Time Customer Service Representative to join their Member and Provider Services team.
Key Responsibilities
- Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
- Manage an assigned caseload and maintain service delivery, productivity, and quality expectations
- Participate in process improvement projects and comply with operational, regulatory, and compliance standards
Required Qualifications
- 1+ years of experience in a high-volume or customer-focused setting
- 1+ years of healthcare experience
- High school diploma or GED
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