Job Summary
A company is looking for a Care Coordinator to facilitate client care and manage referrals within behavioral healthcare settings.
Key Responsibilities
- Serve as the primary point of contact for partnerships requiring concierge care and manage referrals for Intensive Treatment Services (IOP and PHP)
- Track, manage, and document the lifecycle of all referrals to ensure timely outreach, placement, and follow-up
- Coordinate with internal teams and external organizations to enhance care continuity and successful client engagement
Required Qualifications
- High school diploma or equivalent required; Associate's degree in a healthcare-related field preferred
- Minimum 2-3 years of experience in care coordination or referral management within behavioral healthcare or community health settings
- Familiarity with higher levels of care (IOP, PHP, inpatient) and behavioral health systems of care
- Experience working with electronic health records and case tracking systems
- Experience working remotely and/or with virtual care models is a plus
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