Customer Service Advocate

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Support customer inquiries through various communication channels
• Educate participants about their IRS regulated benefits
• Complete 80-100 transactions daily while meeting performance goals

Required Qualifications

• 1 year of customer service experience
• Ability to communicate IRS benefits in simple terms
• Strong time management and organizational skills
• Must have a positive phone personality and enjoy helping people
• Consistent attendance is crucial for this role