Pennsylvania Licensed Scheduling Representative

Job Summary

A company is looking for a Centralized Scheduling Representative - Days.

Key Responsibilities

• Answers incoming calls and manages patient needs with exceptional customer service
• Schedules appointments based on patient needs and conducts interviews to gather necessary information
• Assesses patient discharge information to determine appropriate levels of care and provides referral information as needed

Required Qualifications

• High School Diploma or GED is required
• Less than 1 year of telephone management experience is required
• Knowledge of insurance is required
• Behavioral Health/Human Services experience is preferred
• Must complete required trainings and obtain necessary certifications within 2 years