Appointment Coordinator

Job Summary

A company is looking for an Appointment Coordinator (Eastern Time).

Key Responsibilities

• Conduct in-depth qualification on over 100 leads daily and follow established lead processes
• Engage with prospective patients through a CRM tool to arrange consultations
• Establish and meet specific Key Performance Indicators (KPIs) or sales goals

Required Qualifications

• At least 2 years of sales or customer service experience
• Ability to handle a large volume of outbound calls and chats (100+/day)
• Experience using a CRM tool
• Proficiency in Microsoft Office and Google Suite
• Full-time and weekend availability, with a schedule of 3-11pm Eastern