Collection Representative

Job Summary

A company is looking for a Collection Representative 2.

Key Responsibilities

• Contact customers with delinquent accounts to determine reasons for overdue payments
• Arrange debt repayment or establish repayment schedules based on customers' financial situations
• Process payments and maintain accurate records of customer accounts

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Knowledge of applicable state and federal laws regulating collection activities
• Ability to work nights, weekends, and variable schedules as necessary
• Experience with administrative functions related to account management