Collections Analyst

Job Summary

A company is looking for a Collections Analyst to support the order to cash process and manage customer accounts.

Key Responsibilities

• Monitor and collect overdue payments from assigned customer accounts
• Review and release credit hold orders based on customer payment status
• Investigate and analyze customer deductions to ensure proper documentation and resolution

Required Qualifications

• High School Diploma required; BS/BA degree preferred
• 1 to 3 years of professional experience in the credit or customer service field
• Proficiency in Microsoft Office products (Excel, Word)
• Oracle or similar ERP system experience preferred
• Willingness to work periodic overtime as needed