Collections Specialist

Job Summary

A company is looking for a Collections Specialist to join their team.

Key Responsibilities

• Contact patients for payments on outstanding balances
• Process account adjustments and establish payment plans for past due accounts
• Manage incoming and outgoing calls efficiently and maintain confidentiality in adherence to HIPAA regulations

Required Qualifications

• High school diploma or equivalent required
• 1-2 years' experience in collections or customer service preferred
• Prior experience in receivable accounts, medical billing, or healthcare administration is a plus
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to work independently in a remote setting with strong time management skills