Commercial Customer Support Representative

Job Summary

A company is looking for a Commercial Customer Support Representative.

Key Responsibilities

• Provide order management services including quoting, processing, and fulfillment
• Monitor and resolve order issues and processing errors
• Liaise between customers and various departments to improve support delivery

Required Qualifications

• Typically requires a minimum of 1-2 years of related experience
• Basic knowledge of job processes and tools obtained through work experience
• Ability to collaborate with managers and teammates
• Experience in problem-solving and anticipating customer needs
• Willingness to grow knowledge and skills through training and experience