Community Manager

Job Summary

A company is looking for a Community Manager (Customer Experience & Ambassador Program).

Key Responsibilities

• Monitor and moderate conversations in community platforms to maintain an inclusive environment
• Plan and execute an editorial calendar with engaging content and community updates
• Design and lead an Ambassador Program to foster brand advocacy and engagement

Required Qualifications

• 2+ years of experience in online community management or customer success
• Empathetic communicator with the ability to enforce community guidelines
• Proficient in creating engaging, human-centered content
• Self-directed and organized, thriving in fast-paced environments
• Bonus: Experience with community platforms like Facebook Groups or Circle.so