Content Project Manager

Job Summary

A company is looking for a Content Project Manager to join their Customer Experience Marketing team.

Key Responsibilities

• Manage the creation, production, and upkeep of customer-facing and internal support content
• Simplify complex workflows into clear, user-friendly materials
• Collaborate cross-functionally with various teams and monitor Customer Experience survey feedback

Required Qualifications

• Proven experience in technical writing or content management, preferably in edTech/SaaS
• Strong ownership of documentation processes
• Exceptional project management skills
• Comfort with fast-paced, collaborative work environments
• Familiarity with tools such as Adobe Acrobat Pro, Microsoft Office, Asana, and SharePoint