Care Coordinator

Job Summary

A company is looking for a Care Coordinator to provide telephonic customer service and support for TRICARE beneficiaries.

Key Responsibilities

• Provide telephonic customer service, including chat and video modalities
• Schedule medical services for TRICARE beneficiaries in accordance with guidelines
• Respond to inquiries regarding TRICARE eligibility and resolve issues promptly

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of customer service experience
• United States Citizenship required
• Ability to obtain and maintain a security clearance