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Credit Balance Specialist

7/30/2025

No location specified

Job Summary

A company is looking for a Credit Balance Escalation Specialist.

Key Responsibilities
  • Process, research, and resolve credit balances and refunds from billing system overages
  • Review refund request letters and determine appropriate resolutions based on guidelines
  • Analyze data from reports and identify trends, notifying appropriate departments
Required Qualifications
  • Knowledge of Explanation of Benefits (EOB) statements
  • Familiarity with various insurance plans
  • Strong mathematical skills including basic operations and percentage calculations
  • Ability to read and apply state/federal laws and regulations
  • Experience working in a collaborative and fast-paced environment

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