Customer Care Agent

Job Summary

A company is looking for a Customer Care Agent to join their team remotely for a temporary six-month position.

Key Responsibilities

• Manage customer issues from start to finish, ensuring solutions are delivered
• Actively listen to customers, understand their needs, and respond professionally
• Anticipate customer needs and provide exceptional service proactively

Required Qualifications

• No prior customer service experience required; attitude and willingness to learn are essential
• Emotional intelligence to connect with customers and handle challenging situations
• Ability to maintain a positive and upbeat demeanor
• Strong task completion orientation with a focus on following through
• Adaptability to stay calm and resourceful in a fast-paced environment