Customer Service Agent

Job Summary

A company is looking for a Customer Service Professional - Full Time (Split Shift).

Key Responsibilities

• Provide outstanding customer service by listening to concerns and offering creative solutions for one-call resolutions
• Support customers in account creation and ensure a memorable service experience
• Guide customers in selecting service providers, ensuring positive interactions and satisfaction

Required Qualifications

• At least 2 years of experience in high-touch customer service
• Proven track record of building strong customer relationships
• Ability to listen actively and provide thoughtful solutions
• Experience in collaborating within a team environment
• Passion for staying updated with product offerings and improving customer experience