Customer Success Executive

Job Summary

A company is looking for a Customer Success Executive focused on Healthcare and Life Sciences.

Key Responsibilities

• Cultivate trusted advisor status with executive customer stakeholders
• Understand customer strategic goals and contribute to customer roadmap development
• Develop implementation strategies to accelerate time to value

Required Qualifications

• 12+ years of progressive experience in a professional services organization or equivalent education/experience
• Experience as a ServiceNow platform owner or responsibility for a ServiceNow program/workstream
• Management consulting experience at a top-tier consulting company or in a healthcare organization
• Proven track record at Fortune 100-1000 accounts
• Experience building executive relationships with CIO, CTO, CSO, CFO, and CHRO