Customer Service Reporting Analyst

Job Summary

A company is looking for a Customer Service Reporting Analyst.

Key Responsibilities

• Analyze and resolve customer problems and issues
• Educate stakeholders on the data request intake process
• Collaborate with internal and external resources to maintain product support documentation

Required Qualifications

• High School Diploma / GED
• 2+ years of Customer Service experience in relevant fields
• Familiarity with computer applications and ability to learn new systems
• Experience with Microsoft Office Suite, particularly Excel and PowerPoint
• Ability to work flexible hours during business operations