Trilingual Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate (Trilingual).

Key Responsibilities

• Respond to customer inquiries and provide assistance across various communication channels
• Document all customer interactions accurately using the CRM system
• Work towards achieving customer service targets and ensure adherence to company policies

Required Qualifications

• Fluency in Portuguese and English; trilingual candidates preferred
• 2-5 years of experience in a call center environment
• Enthusiasm for engaging in conversations and a passion for technology
• Strong team player with adaptability to a dynamic environment
• Ability to maintain composure in a fast-paced setting