Bilingual Scheduler NY/PA

Job Summary

A company is looking for a Bilingual Tier 1 Scheduler (Remote Position).

Key Responsibilities

• Coordinate and schedule appointments for clients, ensuring accuracy and adherence to established protocols
• Interface with clients, healthcare professionals, and internal staff to facilitate seamless scheduling and address inquiries
• Accurately enter and maintain scheduling information in the company's database, ensuring up-to-date and organized records

Required Qualifications

• High school diploma or equivalent
• One year clerical and telephone experience
• Proficiency with computer hardware and software
• Bilingual in English and Spanish is required
• Previous experience in scheduling or customer service roles is preferred