Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Work From Home (CST or EST Time Zones).

Key Responsibilities

• Handle customer inquiries and problems via telephone, internet, or written correspondence
• Educate and guide members on their health plans and resources
• Document and track interactions with members, providers, and plan sponsors

Required Qualifications

• 1+ years of customer service experience
• High school diploma, G.E.D., or equivalent experience
• Must have high-speed internet with consistent speeds above 25mbps
• Willingness to work Monday - Friday during specified hours
• Experience in a healthcare setting is preferred