Job Summary
A company is looking for a Customer Service Representative to assist customers with their benefits and claims.
Key Responsibilities
- Actively listen to customers and provide guidance and support
- Resolve customer inquiries and document all interactions
- Educate customers about resources and assist in navigating options
Required Qualifications
- 6+ months of customer service experience
- Basic computer skills
- Must reside in the Pacific Standard Time Zone
- High School Diploma, GED, or equivalent experience
- Willingness to work specific hours with flexibility
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