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Customer Service Representative

7/24/2025

N/A

Job Summary

A company is looking for a Customer Service / Order Entry Representative.

Key Responsibilities
  • Answer inbound calls and emails, enter customer orders, and make outbound calls as needed
  • Process various types of optical product orders accurately and within deadlines
  • Provide order status and assist customers with inquiries regarding their orders
Required Qualifications
  • High school diploma or equivalent
  • PC proficiency in a Windows-based environment
  • Proficiency with MS Office applications (Excel, Word)
  • Prior work experience in an inbound call center or customer service is preferred
  • Ability to multi-task and adapt to changing business demands

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