Job Summary
A company is looking for a Customer Service / Order Entry Representative.
Key Responsibilities
- Answer inbound calls and emails, enter customer orders, and make outbound calls as needed
- Process various types of optical product orders accurately and within deadlines
- Provide order status and assist customers with inquiries regarding their orders
Required Qualifications
- High school diploma or equivalent
- PC proficiency in a Windows-based environment
- Proficiency with MS Office applications (Excel, Word)
- Prior work experience in an inbound call center or customer service is preferred
- Ability to multi-task and adapt to changing business demands
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