Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their fully remote team.

Key Responsibilities:

• Provide excellent customer support via phone, email, and/or live chat
• Resolve customer complaints or concerns promptly and professionally
• Document interactions and maintain accurate customer records in the CRM system

Requirements:

• Previous customer service or support experience (remote experience a plus)
• Ability to work independently and manage time efficiently
• Tech-savvy and comfortable using CRM systems and support software
• Quiet, distraction-free home workspace with a reliable internet connection
• Availability for a flexible schedule, including evenings or weekends if needed