Customer Solutions Engineer

Job Summary

A company is looking for a Customer Solutions Engineer.

Key Responsibilities

• Join live customer calls for onboarding and setup support
• Assist customers with technical setups, including CRM integration and specialized workflows
• Provide internal support and feedback to enhance product knowledge and customer experience

Required Qualifications

• 2-5 years of experience in a technical customer-facing role
• Familiarity with CRM platforms such as Salesforce and HubSpot
• Strong troubleshooting skills and ability to communicate workflows to non-technical users
• Ability to work independently while collaborating across teams
• Proactive approach to solving customer blockers and managing implementation processes