Customer Solutions Specialist

Job Summary

A company is looking for a Customer Solutions Specialist (Chains).

Key Responsibilities

• Assist with pricing, quote generation, parts identification, shipping, tracking, and returns
• Handle a high volume of inbound calls and emails while delivering exceptional customer service
• Collaborate effectively with customers, manufacturers, and internal departments to meet customer needs

Required Qualifications

• At least 1 year of experience in a customer service role
• Strong organizational and multi-tasking skills
• Basic proficiency in MS Office
• Ability to work a flexible schedule, including evenings
• Reliable high-speed internet connection at home