Customer Success Account Manager

Job Summary

A company is looking for a Customer Success Account Manager.

Key Responsibilities

• Manage a portfolio of accounts and drive customer engagement to prevent risk and promote growth
• Achieve financial and strategic revenue targets while maintaining a rolling forecast of the territory
• Conduct business reviews and collaborate with internal teams to develop growth and risk mitigation strategies

Required Qualifications

• 2+ years of experience in Sales, Renewal Management, Account Management, or Customer Success, preferably in SaaS
• Experience in quota-carrying roles with a proven track record of meeting performance indicators
• BA/BS degree or equivalent work experience
• Experience with contract negotiation and driving contracts to completion
• Ability to adapt to rapid shifts in priorities and manage time effectively