Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to oversee merchant accounts and drive revenue growth.

Key Responsibilities

• Manage Mid-Market, Upper Mid-Market, and Strategic accounts, developing custom account plans for retention and expansion
• Act as a thought leader, proactively addressing solutions and concerns for customers
• Collaborate with internal teams to ensure overall merchant success and achieve KPIs

Required Qualifications

• 5-7+ years of experience in sales or account management, specifically in ecommerce, fintech, or payment technology
• Strong ability to build meaningful connections with customers and understand their needs
• Commercially oriented with experience in analyzing value and handling complex negotiations
• Avid learner with a drive to ask exceptional questions and continue personal development
• Passion for technology and working in a cutting-edge commerce environment