Account Manager in Canada

Job Summary

A company is looking for an Account Manager to join their Customer Success team.

Key Responsibilities

• Manage a portfolio of customer accounts to identify and execute expansion opportunities
• Build and nurture long-term relationships with key stakeholders and act as a trusted advisor
• Proactively monitor customer health and manage the renewal process for assigned accounts

Required Qualifications

• 5+ years in a quota-carrying sales or account management role, ideally in SaaS
• Proven ability to drive account expansion using a structured, analytical approach
• Proficiency with Salesforce and Excel/Google Sheets
• Strong collaboration and consultative skills